Terms of Service

1. The Service and Who Is Who

Field is software that lets organizers create and manage sporting events, take registrations and payments, and communicate with participants. Each event is run by its organizer. Field is not the organizer, co-organizer, sponsor, insurer, or promoter of any event, and the organizer, not Field, is the seller of the registration and responsible for delivering the event. Registering for an event creates a relationship between the participant and the organizer. For card payments, Field is the business that processes the payment and may appear on a participant's card statement; Field does so as the organizer's limited payment-collection agent (Section 5), and we say so at checkout.

2. Accepting These Terms

• Organizers accept these Terms by checking the acceptance box when creating an account and again whenever we ask you to accept updated Terms, and by using the Service. We record the version you accepted and when.
• Participants accept these Terms, and the organizer's waiver where one is required, by submitting a registration after being shown notice of the Terms next to the Register/Pay button, and, where the organizer requires a waiver, by checking the waiver acceptance box.
• Each organizer is also bound by Stripe's terms described in Section 5.

3. Accounts and Eligibility

You must give accurate information and keep it current. You are responsible for your credentials and all activity under your account; tell us promptly at hello@fieldevents.co if you suspect unauthorized use. Organizer accounts are for people and organizations that have reached the age of majority where they live and are located in the United States. Participants must have reached the age of majority where they live to register themselves. A parent or legal guardian may register a minor; by doing so you represent that you are that minor's parent or legal guardian and accept these Terms on the minor's behalf. Field does not knowingly collect information directly from children under 13; information about minors is supplied by a parent or guardian.

You may not use the Service if you are subject to U.S. sanctions or are on a restricted-party list, or if you are in a jurisdiction embargoed by the United States.

Team members you invite act on your behalf. You are responsible for their actions and for the permissions you grant them.

4. Organizer Responsibilities

You are solely responsible for your events, including:

• the accuracy of everything you publish (dates, locations, prices, distances, descriptions);
• permits, licenses, venue agreements, and insurance (including liability insurance);
• participant safety, medical readiness, course or venue conditions, and the conduct of your event;
• your waivers, releases, and consent forms. Field provides a place to present waiver text you supply and records a participant's acceptance. Field does not draft, review, or warrant the legal sufficiency or enforceability of any waiver, and does not give legal advice. Have your waiver reviewed by your own attorney. Your event page and waiver must not contradict these Terms;
• stating your refund and cancellation policy clearly before registration and honoring it;
• delivering the event as advertised, or refunding under your stated policy;
• compliance with all applicable laws, including consumer-protection, charitable-solicitation, raffle and gaming, accessibility, and data-protection laws. Field is not a charity, fundraising counsel, or fiduciary, and is not responsible for any statement you make about how funds will be used or whether a payment is tax-deductible;
• taxes. You must determine, report, and pay your own income and other taxes, and any sales, admissions, or similar taxes that apply to your events, except to the extent applicable law makes Field responsible for collecting a particular tax, in which case Field may collect and remit it and you authorize us to do so. You must give accurate taxpayer information; Stripe or Field may issue tax forms (such as Form 1099-K). Field does not give tax advice;
• the custom fields and data you collect from participants. As between you and Field, you decide why and how participant data is collected for your events, and Field processes that data for you to provide the Service. Field also uses certain information for its own purposes, as an independent controller, as described in the Privacy Policy (account administration, fraud prevention, security, and cross-event profile features, as the Privacy Policy describes them).

You may not use the Service for categories of business Stripe prohibits (see stripe.com/legal/restricted-businesses) or for unlawful events.

5. Payments, Stripe, and Fees

Stripe. Payments are processed by Stripe, Inc. To accept payments you must create a connected Stripe account and accept Stripe's Connected Account Agreement and Stripe Services Agreement, which govern your relationship with Stripe. Field does not store card numbers. Stripe's decisions about your account (including verification holds, reserves, or closure) are Stripe's, not Field's, and we are not liable for them. We may also use other payment providers or change providers. If we do, you may need to complete onboarding with the new provider before you can take payments.

Field as your payment-collection agent. You appoint Field as your limited agent to accept payments from participants for your events and to direct them to your connected Stripe account, less amounts permitted by these Terms. A participant's payment to Field for a registration satisfies the participant's payment obligation to you.

Payments access approval. A new organizer account can create events and run free events right away, but it cannot connect Stripe or take a paid registration until Field approves it. To ask for approval, you tell us who you are and what you are running, and we review the request. We aim to answer within 1 business day. We may ask you to confirm details or send documents, such as identification, proof of your organization, or information about the event. We may approve your request, decline it, or approve it with limits, such as a cap on the amount of any single payment or on the total collected before an event takes place. We may also limit or remove your payments access at any time if we suspect fraud or unauthorized payments, if you breach these Terms, or if a payment provider or card network requires it. When we remove access, new paid registrations stop at once. Money already collected stays subject to the payout, refund, and dispute terms in this Section and in Sections 6 and 7. Field is not liable for registrations lost while your access is pending, declined, limited, or removed.

Information we ask for. You must answer our requests for information about your organization, your events, and your payments accurately and promptly. If you do not, we may delay or withhold payouts and limit or remove your payments access.

Platform Fee. Field charges 3.5% of the amount charged for tickets and add-ons in a transaction under $250.00, or 3.0% of the amount charged in a transaction of $250.00 or more (in each case after any coupon discount, and before any Service Fee shown to the participant), plus $0.99 for the first paid registrant and $0.30 for each additional paid registrant in the same transaction. Free registrations carry no Platform Fee. There are no monthly or setup fees. You choose how the Platform Fee is borne: the organizer absorbs it, the participant pays it, or it is split. The participant's share is shown at checkout as a separate line labeled "Service Fee," which is the participant's share of the Platform Fee and is not a separate charge by Stripe. The unpaid share is deducted from your payout. Stripe's own processing cost is paid by Field out of the Platform Fee and is not charged to you separately, except for Stripe's non-returnable cost on refunds after an event is cancelled (Section 7). We may change fees on 30 days' notice; changes do not apply to transactions already processed.

Payout schedule and hold. To protect participants and Field from refund and chargeback exposure, Field sets your connected account's payout schedule so that each event's proceeds become eligible for payout to your bank three (3) days after the event ends, and Field will initiate that payout within five (5) business days after that date, subject to the withholding rights below. Until then the funds remain in your connected Stripe account, are not paid out, and are not held in an account owned by Field. Field may release earlier at its discretion on request. Field may delay, reduce, or condition a payout where reasonably necessary to cover refunds, cancellations, disputes, dispute fees, fraud, legal process, or other amounts you owe, and may investigate suspicious activity before releasing; if Field withholds any amount, it will give you an itemized explanation on request, and within 5 business days of withholding more than $100 or recovering an amount under "Amounts you owe." Once released, funds typically reach your bank within a few business days; Field is not responsible for delays caused by Stripe or banks.

First payout review. Payments access approval (above) comes first. Separately, before Field makes the first payout to a new organizer, we review the account again. We aim to finish within 2 business days of the payout becoming eligible, and we may ask you to confirm details about your organization or event. Your funds stay in your connected Stripe account during the review. After your first payout is approved, later payouts follow the schedule above unless we see something unusual. Questions about a payout can be sent to hello@fieldevents.co.

Minimum payout. Payouts are made when your eligible balance reaches $25.00. Smaller balances stay in your connected Stripe account and roll over to your next payout. To have a smaller balance paid out, email hello@fieldevents.co and Field will send it. This minimum applies to every payout described in this section, including the release of a cancelled event's balance below.

Cancelled events. If an event is cancelled, its proceeds are not released automatically. After you complete the refunds you choose to issue, Field will release the remaining balance, less refunds issued, open disputes, and other amounts you owe, on your request, and in any case no later than 120 days after the later of the cancellation date or the scheduled event date, unless a dispute or legal process is still open, in which case Field will release the balance when it closes. A suspected-fraud investigation may extend this by no more than 60 days.

Amounts you owe. You authorize Field, and Stripe at Field's direction, to recover any amount you owe under these Terms (refunds, disputed amounts, dispute fees you bear, fees, and any negative balance) by: (i) reversing transfers on any of your events; (ii) withholding or offsetting against any balance held for any of your current or future events; (iii) debiting your connected account, and the bank account linked to it, for any negative balance, to the extent Stripe permits; or (iv) invoicing you. You must pay any invoiced amount within 14 days of notice. You remain liable if your account is closed. If you believe a payout, fee, or recovery was calculated incorrectly, tell us within 60 days of the payout or recovery so we can review it.

6. Chargebacks and Disputes

A participant may dispute a charge with their card issuer. As between you and Field, you are responsible for the disputed amount for any dispute on a registration for your event, whether or not the dispute is later decided in your favor, except to the extent the dispute results from Field's error.

Stripe charges fees in connection with disputes (currently $15 per dispute, subject to change), which Stripe does not return even if the dispute is won. As between you and Field: Field bears the dispute fee for disputes Stripe reports as coded by the card network as fraud or as an unrecognized charge, and for any dispute that results from Field's error. You bear it for every other dispute, including disputes arising from an event not being delivered as advertised, even if the dispute is decided in your favor. Field may, in its discretion, waive or reduce a fee it would otherwise recover from you. Field may respond to disputes on your behalf using information in the Service, but is not required to; you must cooperate and supply requested evidence by the deadline we give you. Field may recover amounts you owe as described in Section 5.

7. Refunds and Cancellations

Organizer policy governs. Each organizer sets their own refund policy. Field does not fund refunds, and refund disagreements are between participant and organizer. Field may process refunds through the Service at the organizer's direction.

If you cancel an event. Field provides a tool to refund every participant in one step. Whether to refund is your decision under your published policy, but you remain responsible for any resulting disputes (Section 6), and the event's proceeds are handled as described in Section 5. When a registration is refunded in full after you cancel, the participant receives the ticket price and the Service Fee they paid. In that case Field returns its Platform Fee, less the amount equal to Stripe's own non-returnable processing cost on the original payment, toward the refund (which funds the participant's Service Fee refund where the participant paid one); Field is not able to recover that Stripe cost, so it is borne by the organizer. A partial refund after cancellation returns the Platform Fee, net of Stripe's cost, in proportion to the amount refunded.

Other refunds. For refunds not caused by an organizer cancellation, the Platform Fee is not returned, although Field may, at its discretion, return it in cases of verified fraud or Field's error.

Participants. If an organizer does not honor its stated policy, contact hello@fieldevents.co; we will make reasonable efforts to help but cannot guarantee any outcome. Participants should expect the Service Fee to be non-refundable except as described above.

8. Prohibited Conduct

You agree not to: use the Service unlawfully; create fraudulent events or collect registrations for events you do not intend to hold; process payments that are not for a real event; use or accept stolen, unauthorized, or test card numbers, or cause or encourage anyone to do so; run charges to cash out cards, including paying for your own event with cards you do not own; open more than one organizer account, or use someone else's account, to avoid a review, limit, or removal; misrepresent identity or affiliation; access or interfere with another user's account or data; scrape or extract data by automated means without permission; probe, scan, or attack the Service or its security; upload malicious code; use the Service to send unsolicited commercial email or violate email-marketing law; or infringe anyone's intellectual-property, privacy, or other rights.

9. Your Content and Our Property

Field, its logos, design, and software belong to TK Growth LLC; you may not copy or create derivative works without permission. You keep ownership of the content you post (event descriptions, images, logos, form configurations). You grant Field a non-exclusive, worldwide, royalty-free license to host, display, reproduce, and distribute that content as needed to operate and promote the Service (including public event pages and the event directory), and represent you have the rights to grant it. Feedback you give us may be used without obligation to you.

10. Communications and Messaging

You may use the Service to send event-related messages to your participants. You are responsible for their content and for complying with email, SMS, and marketing law, including honoring unsubscribe requests (the Service provides an unsubscribe link and suppresses opted-out recipients). Participants agree to receive event-related transactional messages about events they register for.

11. Privacy

Our Privacy Policy at fieldevents.co/privacy is part of these Terms. Organizers are responsible for giving participants any notice the law requires for the data they collect. Participants may ask us to delete or correct their data by contacting hello@fieldevents.co.

12. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. FIELD IS NOT RESPONSIBLE FOR ANY ORGANIZER OR PARTICIPANT'S ACTIONS, CONTENT, OR DATA, OR FOR THE SAFETY, QUALITY, LEGALITY, OR CANCELLATION OF ANY EVENT. ATTENDING OR ORGANIZING AN EVENT IS AT YOUR OWN RISK. Some jurisdictions do not allow certain disclaimers, so some of this may not apply to you.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TK GROWTH LLC AND ITS MEMBERS, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM THE SERVICE OR THESE TERMS, EVEN IF ADVISED OF THEIR POSSIBILITY. OUR TOTAL LIABILITY FOR ANY CLAIM RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE FEES YOU PAID TO FIELD IN THE 12 MONTHS BEFORE THE CLAIM, OR (B) $100. FIELD IS NOT LIABLE FOR INJURY, ILLNESS, DEATH, OR PROPERTY LOSS ARISING FROM ANY EVENT.

These limits do not apply to: (i) amounts that are due to you as payouts under Section 5, which Field remains obligated to pay; (ii) Field's willful misconduct or gross negligence; or (iii) liability that cannot be limited under applicable law.

14. Indemnification

You will defend, indemnify, and hold harmless TK Growth LLC and its members, officers, employees, and agents against third-party claims, and resulting damages, losses, and expenses (including reasonable attorneys' fees), arising from: your events (including injuries, waivers, permits, and cancellations); your content; your breach of these Terms or of law; your taxes; or your violation of a third party's rights. This does not apply to the extent a claim is caused by Field's negligence, breach of these Terms, or willful misconduct. Field will give you prompt notice of a claim, let you control the defense (Field may participate with its own counsel at its own cost) (you may not settle in a way that imposes obligations on Field without its consent), and reasonably cooperate at your expense. Participants' indemnity is limited to their breach of these Terms and their violation of law.

15. Suspension and Termination

We may suspend or terminate access at any time for breach of these Terms, suspected fraud or abuse, legal or payment-processor requirements, or non-payment, and may discontinue the Service with reasonable notice. We may share information about suspected fraud or abuse with payment providers, card networks, and law enforcement, and we may remove your payments access immediately, without notice, while we look into it. You may close your account at any time by contacting hello@fieldevents.co, subject to completing open events. On termination, Field will release remaining proceeds due to you after the holds and deductions in Sections 5 to 7 and any amounts you owe, within the time limits in Section 5. Provisions that by their nature should survive (payments, recoveries, disputes, refunds, content license, disclaimers, liability, indemnity, governing law) survive.

16. Changes

We may update these Terms or our fees. For material changes we will give at least 14 days' notice by email or in the Service (30 days for fee increases), and you must accept the updated Terms again before continuing to use organizer features after the effective date. The payout, dispute, and refund terms in effect when a transaction was processed govern that transaction. Continued use after the effective date, where acceptance is not required, means you accept the updated Terms.

17. Governing Law and Disputes

These Terms are governed by Colorado law, without regard to conflict-of-law rules. Disputes will be brought in the state or federal courts located in Colorado, and you consent to personal jurisdiction there; either party may instead bring an individual claim in small-claims court in the county where the defendant resides or, for a participant, where the participant resides, if it qualifies. Before filing a claim, each party agrees to contact the other and try to resolve it informally for 30 days. This does not limit Field's recoveries under Section 5, requests for injunctive relief, or urgent security or intellectual-property enforcement.

18. General

These Terms and the Privacy Policy are the entire agreement between you and Field about the Service. If a provision is unenforceable, the rest remains in effect. Our not enforcing a right is not a waiver. You may not assign these Terms without our consent; we may assign them in a merger, acquisition, or sale of assets. We are not liable for delays or failures caused by events beyond our reasonable control. You consent to receive notices and sign agreements (including waivers) electronically, and electronic signatures and records have the same effect as paper. Notices to Field go to hello@fieldevents.co; notices to you go to the email on your account.

19. Contact

TK Growth LLC, doing business as Field · hello@fieldevents.co